Dare County Water Department, NC: Bill Pay, Phone and Hours
Use official Dare County Water Department resources to pay your water bill online, by phone, by mail, by bank bill pay, at drive-through offices, or at deposit boxes. This guide covers account lookup, payment fees, Customer Number requirement, billing office addresses, business hours, after-hours phone line, leak reporting, service applications, billing cycles and FAQs.
If you are searching for dare county water department, choose your exact need below. Most users want to pay online, look up a bill, pay by phone, call customer service, mail a check, use bank bill pay, visit Kill Devil Hills or Frisco, report a leak, request water service, or check after-hours contact information.
Choose one option. The official action card below updates for online payment, bill lookup, phone payment, customer support, mail payment, bank bill pay, drive-through, service forms, leak help and after-hours contact.
💳 Pay online — use the official Dare County Self Service portal
Use this for: paying your Dare County water bill online by credit card, debit card or e-check.
Keep ready: Account Number and Customer Number exactly as printed on your water bill.
After payment: save the confirmation and watch for receipt email from noreply@tylerportico.com.
Dare County Water Department Quick Facts Before You Pay
The Dare County Water Department serves many Outer Banks communities, including Avon, Buxton, Colington, Duck, Frisco, Hatteras, parts of Kill Devil Hills, Kitty Hawk, Roanoke Island, Rodanthe, Salvo, Southern Shores, Stumpy Point, Wanchese and Waves.
For account or water service questions, Dare County lists water@darenc.gov and 252-475-5990. The main Water Department address is 600 Mustian Street, Kill Devil Hills, NC 27948.
What This Dare County Water Department Guide Covers
How to Pay Dare County Water Bill Online
The safest online route is the official Dare County Self Service utility billing portal. You can pay by credit card, debit card or e-check. A nonrefundable Tyler Portico merchant service fee applies and is not paid to the County.
Card payments have a 2.95% service fee with a $2.50 minimum. E-check payments have a $1.25 flat fee. Your online receipt may come from noreply@tylerportico.com, so save that email address to avoid missing the receipt.
Open the official portal
Go to the official Dare County Utility Billing Self Service portal.
Enter Account Number
Use the Account Number exactly as printed on your Dare County water bill.
Enter Customer Number
Use the Customer Number from the same water bill. Do not guess if the number is unclear.
Choose payment method
Review whether you are paying by card or e-check and check the service fee before submitting.
Save your receipt
Save the confirmation number and watch for the Tyler Portico receipt email.
Dare County Water Account Number and Customer Number Requirement
The official utility billing page says customers must enter both the Account Number and Customer Number as printed on the bill to look up a water account.
Printed on your Dare County water bill. Enter it exactly as shown.
Also printed on your water bill and required for online/phone lookup.
Online payment receipt may come from noreply@tylerportico.com.
Email water@darenc.gov or call 252-475-5990.
Dare County Water Bill Phone Payment Number
Dare County lists toll-free phone payment at 1-888-693-5395. You need both your Account Number and Customer Number to use this service.
Before calling to pay, keep this ready
- Dare County water bill.
- Account Number.
- Customer Number.
- Credit card, debit card or bank account information.
- A place to write down confirmation number.
Dare County Water Department Phone Number, Email and Hours
For account questions, water service questions, leak reporting, billing questions or account number help, contact Dare County Water Department at 252-475-5990 or water@darenc.gov.
Normal business hours are generally listed as 8:30 a.m. to 5:00 p.m., Monday through Friday. If you need help after normal business hours, Dare County has listed an after-hours Water Department phone line at 252-475-5812.
600 Mustian Street
Kill Devil Hills, NC 27948
Dare County Water Bill Mail Payment Addresses
Dare County lists different mailing instructions depending on payment type. Use the exact address that matches your situation so the payment posts correctly.
| Payment situation | Mailing address | Important note |
|---|---|---|
| Regular mailed check | Dare County Water Department P.O. Box 538321 Atlanta, GA 30353-8321 |
Make checks payable to Dare County Water Department. |
| Online bank bill pay checks | Dare County Water Department 600 Mustian Street Kill Devil Hills, NC 27948-9998 |
Use this because bank bill pay checks may arrive without the receipt stub. |
| Second notice | Dare County Water Department 600 Mustian Street Kill Devil Hills, NC 27948-9998 |
Do not send second-notice payments to the Atlanta lockbox. |
Dare County Bank Bill Pay and Automatic Deposits
Dare County warns that bank bill pay can take time because some banks deduct money immediately but then mail a check to the Water Department. The County says to allow at least 12 business days for bank bill pay to be received and processed.
If using online bank bill pay, send the payment to 600 Mustian Street, Kill Devil Hills, NC 27948 to reduce processing delays.
Before using bank bill pay
- Allow at least 12 business days for payment to arrive and process.
- Include the water account number in the bank bill pay memo field.
- Send bank bill pay checks to the 600 Mustian Street address.
- Do not use bank bill pay for urgent second-notice payments.
- Consider automatic deposits if you want a more consistent payment setup.
Dare County Drive-Through and Deposit Box Payment Options
Dare County says both billing offices in Kill Devil Hills and Frisco have drive-through payment areas. If paying by credit or debit card at drive-through, only chip cards can be accepted.
600 Mustian Street
Kill Devil Hills, NC 27948
50225 Water Association Road
Frisco, NC 27936
Kill Devil Hills has a payment drop box in front of the Billing Office Building or attached to the front door.
Dare County lists a payment box at the entrance to the Frisco Billing Office and the front door.
Apply, Cancel or Update Dare County Water Service
Dare County provides online forms for water service, cancel water service, tenant changes, meter actions, automatic deposits, hydrant meter requests and leak adjustment requests. If you prefer paper handling, Dare County says forms may be completed, printed and mailed to 600 Mustian Street, Kill Devil Hills, NC 27948.
Open official online forms
Start from the official Dare County Water Department Online Forms page.
Choose the right form
Select apply for water service, cancel service, tenant change, meter action, automatic deposits, leak adjustment or other official form.
Prepare account and property details
Keep service address, account holder details, ownership/tenant information and billing contact information ready.
Call if you are unsure
Email water@darenc.gov or call 252-475-5990 if you are unsure which form applies.
Dare County Water Billing Cycles and Bill Months
Dare County publishes billing cycles by area. This matters because Dare County water bills are not mailed in the same months for every customer area.
| Cycle | Water account location | Months bills are mailed |
|---|---|---|
| Cycle One | Avon, Frisco, Kitty Hawk and Roanoke Island | March, June, September and December |
| Cycle Two | Rodanthe, Waves, Salvo, Stumpy Point, Southern Shores, Martins Point and Hatteras | January, April, July and October |
| Cycle Three | Buxton, Colington and Duck | February, May, August and November |
Dare County Leak Reporting, High Water Bill and Leak Adjustment Help
Dare County says customers with account or water service questions can email or call the Water Department, and customers who need to report a leak should call them. For high water bills, the Billing Information page links to common causes and customer help documents.
Call 252-475-5990 during normal hours. Use after-hours line when appropriate.
Call 252-475-5812 for after-hours Water Department help when listed for current issue routing.
Use the official leak adjustment request form if you repaired an eligible leak and need review.
Check toilets, irrigation, outdoor spigots, hidden leaks and meter usage before assuming a billing error.
Before requesting a leak adjustment
- Repair the leak first.
- Keep plumber receipts, photos and repair dates.
- Document the affected billing period.
- Submit the official Dare County leak adjustment form.
- Call 252-475-5990 if you are unsure what proof is needed.
Dare County Water Department Address, Map and Directions
The main Dare County Water Department address is North Reverse Osmosis Plant, 600 Mustian Street, Kill Devil Hills, NC 27948. Dare County also references a Frisco office at 50225 Water Association Road, Frisco, NC 27936.
Dare County Water Department — Kill Devil Hills Office
600 Mustian Street, Kill Devil Hills, NC 27948. Call 252-475-5990 before visiting for urgent account, payment, leak or service questions.
Dare County Water Department Phone Numbers, Hours and Payment Details
Use this table when you need to pay, call, email, mail a payment, use bank bill pay, visit an office, report a leak or find the correct official Water Department resource.
| Need | Official detail | Best action |
|---|---|---|
| Online water bill payment | Dare County Self Service | Enter Account Number and Customer Number from your bill. |
| Phone payment | 1-888-693-5395 | Use account and customer number; fee applies by payment type. |
| Water Department phone | 252-475-5990 | Call for account, service, leak and billing questions. |
| water@darenc.gov | Use for non-urgent account or water service questions. | |
| Normal hours | Monday–Friday, 8:30 a.m.–5:00 p.m. | Call or visit during business hours for regular help. |
| After-hours Water Department line | 252-475-5812 | Use for after-hours water help when listed for current issue routing. |
| Main office | 600 Mustian Street, Kill Devil Hills, NC 27948 | Use for office, bank bill pay and second-notice mailing route. |
| Frisco office | 50225 Water Association Road, Frisco, NC 27936 | Verify current access/closure before visiting, especially during weather events. |
Official Dare County Water Bill Links and Resources
Use these official resources first. They help avoid fake payment pages, wrong mailing addresses, old phone numbers, third-party payment confusion and account lookup errors.
💳 Pay Water Bill Online
Official Dare County Self Service utility billing portal for online payment and account lookup.
Open Billing Portal💧 Water Department
Official Dare County Water Department page with service area, contact details and address.
Open Water Department💰 Payment Options
Official payment page covering online, mail, bank bill pay, phone, drive-through and deposit boxes.
Open Payment Options🧾 Billing Information
Official page for billing cycles, rates, water fees, rules and high bill documents.
Open Billing Info📄 Online Forms
Official online forms for service requests, account changes, leak adjustment and meter actions.
Open Online FormsFAQs About Dare County Water Department Bill Pay
How do I pay my Dare County water bill online?
Use the official Dare County Self Service Utility Billing portal. Enter your Account Number and Customer Number exactly as printed on your water bill.
What is the Dare County Water Department phone number?
The official Water Department phone number for account or water service questions is 252-475-5990.
What is the Dare County water bill phone payment number?
Dare County lists toll-free phone payment at 1-888-693-5395.
What information do I need to pay by phone?
You need both your Account Number and Customer Number to use the Dare County phone payment service.
Where is the Dare County Water Department located?
The main Water Department address is 600 Mustian Street, Kill Devil Hills, NC 27948. Dare County also references a Frisco office at 50225 Water Association Road, Frisco, NC 27936.
What are Dare County Water Department hours?
Normal business hours are generally listed as Monday through Friday, 8:30 a.m. to 5:00 p.m. Call 252-475-5990 before visiting for urgent issues.
What is the Dare County after-hours water phone number?
Dare County has listed an after-hours Water Department phone line at 252-475-5812 for after-hours assistance when applicable.
Where do I mail a regular Dare County water bill payment?
Regular mailed checks should be payable to Dare County Water Department and mailed to P.O. Box 538321, Atlanta, GA 30353-8321.
Where should online bank bill pay checks be mailed?
Dare County says online bank bill pay checks should be mailed to Dare County Water Department, 600 Mustian Street, Kill Devil Hills, NC 27948.
Is this the official Dare County website?
No. This is an independent informational guide. Use the official Dare County links in this article before entering payment or account details.
Best Way to Pay Dare County Water Department Bill in 2026
The best normal payment route is the official Dare County Utility Billing Self Service portal. Keep your Account Number and Customer Number from the bill ready before starting.
For billing or water service help, call 252-475-5990 or email water@darenc.gov. For phone payment, call 1-888-693-5395. For after-hours water help, use 252-475-5812 when applicable. For in-person or bank bill pay routing, use the main office at 600 Mustian Street, Kill Devil Hills, NC 27948.
Important Notice: This article is an independent informational guide and is not Dare County, the Dare County Water Department, Tyler Technologies, Tyler Portico, or a payment processor. Payment links, phone numbers, service fees, mailing addresses, office access, billing cycles, deposit box availability and utility policies can change. Always verify urgent or official matters directly with Dare County before acting.
Pay Your Water Bill Safely, Fix High Bills, Avoid Shutoff, Start Service and Find Official Utility Links
Use this free USA water bill assistant before paying online, calling utility billing, setting up AutoPay, checking a high bill, requesting leak help, starting or stopping service, handling a past due account, or searching for the official city utility portal.
What water bill problem do you need to solve?
Choose your situation. The tool will suggest the safest route, what to prepare, and which official page or office to check first.
Open the official city, county, water authority or utility website first. Do not enter account details into a random sponsored payment page.
If the bill is unusually high, compare usage, billing days, meter read type, toilet leaks, irrigation, late fees and leak adjustment rules before paying blindly.
Safe Water Bill Payment Route
Choose how you want to pay. This helps users avoid wrong portals, posting delays and urgent shutoff mistakes.
AutoPay / Bank Draft Setup Helper
Use this before enrolling in recurring payments so the first draft, current balance and payment date do not surprise you.
High Water Bill Review
Compare your normal bill and usage with the current bill. This gives a practical path before requesting a high bill review.
Leak Adjustment Proof Checklist
Use this before asking for a leak adjustment, high bill review, sewer adjustment or payment plan.
Past Due, Shutoff Notice and Reconnect Helper
Use this if your bill is late, you received a shutoff notice, service is off, or you need a payment plan.
Start, Stop or Transfer Water Service
Use this before moving, closing an account, starting service, transferring service or requesting a final bill.
Water Bill Cost Estimate
Estimate a simple monthly bill from base charge, water usage, sewer, stormwater, trash, service fees and late charges. Official tiered rates may be different.
Bill Dispute and Meter Reading Checklist
Use this before calling billing support about a meter reading, duplicate payment, wrong address, missing payment, estimated bill, or incorrect charge.
Official Water Bill Portal and Phone Finder
Enter city/utility and state to create safe searches for official water bill pay, phone payment, guest pay, AutoPay, start service, leak adjustment, reconnect, assistance and this site’s guide.
Official portal safety
- Use official city, county, authority or utility websites first.
- Check service address before paying.
- Save confirmation number and screenshot.
- Call the utility for shutoff or reconnect situations.
Best sitewide placement
Place this tool after the first payment section or before FAQs. It turns every water bill article into a practical help page, not only a list of links.
Important note
This tool gives educational guidance only. Always confirm payment portals, fees, shutoff rules, assistance programs, account balance and reconnection steps with the official utility.