Warren Water Bill & Sewer Help
Need to pay a Warren, MI water bill, use the new online portal, call customer service, request a final bill, sign up for paperless billing, handle a shutoff notice, understand 2026-2027 rates, or report a water main break? Start with the official City of Warren Water and Sewer System page.
This guide is scan-first: Point and Pay/Paydici portal, BSA one-time payment, customer service phone, Water Accounting phone, drop box location, mail address, WRAP assistance, paperless billing, direct pay timing, high-bill leak-check appointment, and current water/sewer rates.
Pay Fast: Use the Correct City of Warren Water Route
Use the City’s BSA/Point and Pay water payment link for one-time water payments.
One-time paymentUse Paydici login if you already use the City of Warren online payment system.
Paydici loginCall Customer Service at 586-759-9200 before waiting on mail, drop box, or account updates.
Call 586-759-9200WRAP may help eligible Macomb County households with arrears, monthly assistance, and repairs.
WRAP detailsOfficial Warren Water and Sewer Facts Users Need First
Online processor
The City says it has partnered with Point and Pay/Paydici for online payments. Online payments may appear on statements as PNP BILLPAYMENT.
Customer Service
Call 586-759-9200 for high bill calls, shutoff notices, water main breaks, leaky meters, plugged sewer complaints, and final bill readings.
City Hall
City Hall is at One City Square, Warren, MI 48093. The City Hall general phone is 586-574-4500.
Current rates
New water and sewer rates are effective for usage on and after July 1, 2026.
How to Pay a Warren MI Water Bill Online
Start from the official City page
Open the City of Warren Water and Sewer System page, then choose the official water payment link.
Choose one-time or returning-user login
For one payment, use the BSA/Point and Pay water payment link. If you already have Paydici access, use the Paydici login.
Verify account and parcel/service address
Use the water account details exactly as printed on your bill. Do not use property-tax payment links for a water payment.
Review the payment processor note
The City says payments made through the online site may appear as PNP BILLPAYMENT on your statement.
Save proof, then call if urgent
Save the confirmation number, date, amount, and screenshot. If a shutoff notice or high-bill dispute is involved, call 586-759-9200.
Warren Water Bill Payment Options
| Payment route | Official detail | Best for | Smart user tip |
|---|---|---|---|
| Online one-time water payment | City water payments link to the BSA/Point and Pay portal. | Fast online payment without visiting City Hall. | Make sure the payment application is water/utility billing, not taxes or permits. |
| Paydici returning user login | Returning users can log in to Paydici for City of Warren payments. | Customers who already created an online payment profile. | Keep login credentials and receipt history safe. |
| Treasurer’s Office / City Hall | Water payments can be made at City Hall, One City Square. | Cash, check, or money order style payment and in-person help. | For account problems, bring the bill, ID, and proof of payment. |
| Drop box | The 311 knowledge base lists a drop box on the east side of City Hall, behind the Library. | After-hours check or money order payment. | Do not use the drop box for urgent shutoff or same-day proof without calling. |
| Mail to City of Warren, Water Division, One City Square, Suite #420, Warren, MI 48093-2394. | Non-urgent check or money order payment. | Mail early and include account details. | |
| Direct Pay | Direct payment form is available; first month is a test run before active withdrawal. | Customers who want automatic payment from a bank account. | Keep paying manually until your bill says “direct pay – no check needed.” |
Warren Water Phone Numbers, Mail Address and Drop Box
Customer Service
586-759-9200 for high bill appointments, shutoff notices, final bill reads, water main breaks, leaky meters, and sewer complaints.
Water Accounting
586-759-9214 for direct pay questions, landlord-tenant agreement details, and accounting-specific water issues.
Water Division
586-759-9220 is listed for direct-pay information and Water Division-related questions.
Mail payment
City of Warren, Water Division, One City Square, Suite #420, Warren, MI 48093-2394.
Warren 2026-2027 Water and Sewer Rates
These rates apply to usage on and after July 1, 2026. Warren meters register in cubic feet. 100 cubic feet equals 1 unit, and 1 unit equals 748 gallons.
| Charge | Residential | Commercial / Industrial | What it means |
|---|---|---|---|
| Water usage | $5.5920 per unit | $5.7920 per unit | One unit = 100 cubic feet = 748 gallons. |
| Sewer usage | $4.4070 per unit | $4.8367 per unit | Applies where sewer service is on the account. |
| State-mandated fee | $0.9590 per unit | $0.9590 per unit | Only on accounts with sewer service. |
| 5/8-inch service charge | Water $0.84 / Sewer $2.03 | Based on meter size | Common small meter service charge; verify your meter size. |
| 3/4-inch service charge | Water $1.68 / Sewer $4.06 | Based on meter size | Larger meter means higher fixed charges. |
| 1-inch service charge | Water $3.36 / Sewer $8.12 | Based on meter size | Check the rate PDF for larger commercial meter sizes. |
Warren Water + Sewer Estimate Helper
This quick helper uses the residential 2026-2027 usage rates and 5/8-inch service charges. It does not include prior balance, penalties, adjustments, taxes, special fees, meter-size differences, or account-specific charges.
1 unit = 748 gallons. For larger meters, use the official rate PDF service-charge table.
Paperless Billing and Direct Pay in Warren
Paperless water bill
The City has a paperless water bill form. It asks for name, address, water account number, phone, and email. Call 586-759-9200 with paperless billing questions.
Direct Pay
Direct pay requires a form. Warren’s 311 knowledge base says the first month is a test run; if everything is fine, direct pay comes out of the account on the due date of the following month.
Final Water Bill, Move-Out Read and Landlord/Tenant Help
| Task | Official instruction | Practical tip |
|---|---|---|
| Request final bill | Take a meter reading and call Customer Service at 586-759-9200. | Warren says the meter should be inside the home and have 6 digits on the face. |
| Unable to read meter | Contact Customer Service if service personnel need to get the reading. | Do not wait until closing day if a technician appointment is needed. |
| Landlord / tenant agreement | Call Water Accounting at 586-759-9214 or visit Water Accounting on the 4th floor at City Hall. | Ask for the specific form and instructions before sending tenants to pay. |
| Change billing address | Use the City’s Change Of Bill Address PDF link from the Water and Sewer page. | Keep proof of submission if a bill must go to a new mailing address. |
WRAP Water Residential Assistance Program
Monthly help
WRAP lists minimum assistance of $25 per month, or $300 per year per household.
Arrearage help
Maximum assistance can reach $1,500 annually, with arrearage payments up to $1,200.
Repairs and conservation
High-consumption households may qualify for additional assistance up to $1,500 in minor plumbing repairs and water-saving kits.
High Warren Water Bill Checklist
Compare units first
Use units, not only dollars. Warren bills by units where 1 unit equals 748 gallons.
Check hidden leaks
Toilets, hose bibs, water heaters, humidifiers, irrigation, and meter-side leaks can raise usage quickly.
Request a check
The 311 knowledge base says high-bill calls and service-order appointments to check read/leaks go through 586-759-9200.
Check sewer line
If your account has sewer service, water usage can also trigger sewer and state-mandated fee charges.
Check rate date
New rates apply to usage on and after July 1, 2026. Compare usage period and rate period before assuming the bill is wrong.
Use bill inserts
The City posts monthly water bill inserts. Use them to catch new notices, rate explanations, or seasonal reminders.
Water Main Break, Leaky Meter, Sewer Backup and Shutoff Help
| Problem | Use this Warren route | What to say |
|---|---|---|
| Water main break or main leak | Call Customer Service at 586-759-9200. | Give exact location, nearest cross street, whether water is flowing, and whether traffic/property is affected. |
| Leaky meter or valves | Call Customer Service at 586-759-9200. | Say whether the leak is at the meter, near the valve, or inside the private plumbing system. |
| Plugged sewer or sewer backup | Call Customer Service at 586-759-9200. | State whether sewage is coming from a cleanout, basement drain, toilet, street, or yard. |
| Shutoff notice | Call Customer Service at 586-759-9200. | Have account number, notice date, amount due, and payment proof ready. |
| Prevent sewer backup | Use the City property-owner sewer responsibility guidance. | Do not flush paper products, do not pour grease, manage roots, and direct downspouts away from the foundation. |
Local Warren Tips That Save Time
Do not confuse water bill with property tax
The BSA site can show multiple payment types. Choose utility/water billing when paying water.
Watch for PNP BILLPAYMENT
If you pay online, the City says the payment can appear on your statement as PNP BILLPAYMENT.
Use the drop box only for non-urgent payments
For shutoff notices or urgent proof, call 586-759-9200 instead of relying only on the City Hall drop box.
Do not ignore private sewer-line maintenance
Roots, grease, paper products, and downspout inflow can contribute to sewer backups and owner costs.
Warren Water Department Map and Visit Planning
Use this map for City Hall orientation. For high bills, shutoff notices, water main breaks, leaky meters, or sewer complaints, call Customer Service first.
City Hall
One City Square, Warren, MI 48093.
Mail to Water Division
One City Square, Suite #420, Warren, MI 48093-2394.
Drop box
East side of City Hall, behind the Library.
Official Warren Water Links Used in This Guide
Warren Water Department FAQs
Where do I pay my Warren, MI water bill online?
Use the official City of Warren Water and Sewer System page, then choose the one-time water payment link or Paydici login for returning users.
What processor does Warren use for online water payments?
The City says it partnered with Point and Pay/Paydici to securely process online payments. Online payments may appear as PNP BILLPAYMENT.
What is the Warren Water Customer Service phone number?
Call Customer Service at 586-759-9200 for high bills, shutoff notices, final bill reads, water main breaks, leaky meters, and sewer complaints.
Where do I mail a Warren water bill payment?
Mail payment to City of Warren, Water Division, One City Square, Suite #420, Warren, MI 48093-2394.
Where is the Warren water bill drop box?
The City’s 311 knowledge base says payments may be dropped at Warren City Hall on the east side of City Hall, behind the Library.
Who do I call for a high water bill?
Call Customer Service at 586-759-9200 to discuss a high bill and ask about a service order appointment to check the read and check for leaks.
Who do I call if I receive a shutoff notice?
Call Customer Service at 586-759-9200 as soon as possible. Have account number, amount due, notice date, and payment proof ready.
What are Warren’s current residential water and sewer rates?
For usage on and after July 1, 2026, residential water is $5.5920 per unit, sewer is $4.4070 per unit, and the state-mandated fee is $0.9590 per unit on accounts with sewer service.
How many gallons are in one Warren water unit?
One unit equals 100 cubic feet, or 748 gallons.
How do I request a final water bill?
Take a reading from the meter inside the home. The meter should have 6 digits on the face. Then call Customer Service at 586-759-9200.
How long does direct pay take to start?
Warren’s 311 knowledge base says the first month is a test run. If everything is fine, direct pay comes out of the specified account on the due date of the following month.
Does Warren offer water bill assistance?
WRAP may help eligible Macomb County households with monthly assistance, arrearage assistance, plumbing repairs, and water-saving kits. Call 586-469-6464.
Is WaterBillsPay.org the official City of Warren website?
No. This is an independent informational guide. Use official City of Warren, BSA, and Paydici links for live payment, account status, current rates, forms, and service rules.
Pay Your Water Bill Safely, Fix High Bills, Avoid Shutoff, Start Service and Find Official Utility Links
Use this free USA water bill assistant before paying online, calling utility billing, setting up AutoPay, checking a high bill, requesting leak help, starting or stopping service, handling a past due account, or searching for the official city utility portal.
What water bill problem do you need to solve?
Choose your situation. The tool will suggest the safest route, what to prepare, and which official page or office to check first.
Open the official city, county, water authority or utility website first. Do not enter account details into a random sponsored payment page.
If the bill is unusually high, compare usage, billing days, meter read type, toilet leaks, irrigation, late fees and leak adjustment rules before paying blindly.
Safe Water Bill Payment Route
Choose how you want to pay. This helps users avoid wrong portals, posting delays and urgent shutoff mistakes.
AutoPay / Bank Draft Setup Helper
Use this before enrolling in recurring payments so the first draft, current balance and payment date do not surprise you.
High Water Bill Review
Compare your normal bill and usage with the current bill. This gives a practical path before requesting a high bill review.
Leak Adjustment Proof Checklist
Use this before asking for a leak adjustment, high bill review, sewer adjustment or payment plan.
Past Due, Shutoff Notice and Reconnect Helper
Use this if your bill is late, you received a shutoff notice, service is off, or you need a payment plan.
Start, Stop or Transfer Water Service
Use this before moving, closing an account, starting service, transferring service or requesting a final bill.
Water Bill Cost Estimate
Estimate a simple monthly bill from base charge, water usage, sewer, stormwater, trash, service fees and late charges. Official tiered rates may be different.
Bill Dispute and Meter Reading Checklist
Use this before calling billing support about a meter reading, duplicate payment, wrong address, missing payment, estimated bill, or incorrect charge.
Official Water Bill Portal and Phone Finder
Enter city/utility and state to create safe searches for official water bill pay, phone payment, guest pay, AutoPay, start service, leak adjustment, reconnect, assistance and this site’s guide.
Official portal safety
- Use official city, county, authority or utility websites first.
- Check service address before paying.
- Save confirmation number and screenshot.
- Call the utility for shutoff or reconnect situations.
Best sitewide placement
Place this tool after the first payment section or before FAQs. It turns every water bill article into a practical help page, not only a list of links.
Important note
This tool gives educational guidance only. Always confirm payment portals, fees, shutoff rules, assistance programs, account balance and reconnection steps with the official utility.