Clermont County Bill Pay: Online Water Payment Portal, Phone, Mail, Office and Night Deposit
This guide helps Clermont County Water Resources customers use the official First Billing payment portal, pay as a guest, register for portal features, pay by automated phone, use live assisted phone payment, mail water and sewer payments, visit the office, use night deposit and avoid wrong payment pages.
🔒 Official Clermont County Water Bill Pay Resources
Clermont County Water Bill Pay Options at a Glance
Clermont County Water Resources customers can pay through the First Billing customer portal, pay as a guest, pay by automated phone, use live assisted phone payment, mail payment, pay at the office or use the night deposit box.
The Customer Portal is useful if you want online account access, saved payment methods, scheduled auto payments, text-and-pay reminders and paperless billing. Guest payment is better when you only want to make a quick payment using the account number from your statement.
For utility-related account problems, invoice questions, meter questions or billing help, contact Clermont County Water Resources at 513-732-7970 or watersewer@clermontcountyohio.gov.
| Need | Best Clermont County Option | Practical Detail |
|---|---|---|
| Pay online with account | First Billing customer portal | Register, log in, save payment methods, schedule Auto-Pay and manage account features. |
| Pay online quickly | Pay as a Guest | Use account number as it appears on your statement. |
| 24-hour phone payment | 1-888-965-8595 | Automated phone payment system. |
| Live assisted phone payment | 1-855-270-3592 | Customer Service assisted pay by phone, Monday–Friday, 8 a.m.–6 p.m. |
| Office / night deposit | 4400 Haskell Ln., Batavia, OH 45103 | In-person payment from 8 a.m.–4:30 p.m. or night deposit after hours. |
How to Pay Clermont County Water Bill Online Step by Step
The safest online route is to start from the official Clermont County Water Resources Payment Options page and use the official First Billing customer portal.
1
Open the official First Billing portalUse the Clermont County portal
Open the official Clermont County First Billing portal. The portal includes Register, Log In and Pay as a Guest options for customers who do not want to create a full account.
2
Choose login, register or guest paymentPick the option that matches your need
Use Log In if you already have an account. Use Register if you want portal features. Use Pay as a Guest if you only want to make a quick payment without creating an account.
3
Enter account number from your statementGuest payment asks for account number
The guest payment page asks for the account number as it appears on your statement. Type it carefully, including any required digits or formatting.
4
Review payment fee and limitsCard and e-check fees apply
Clermont County lists First Billing convenience fees: credit card payments cost 2% per transaction with a $2.25 minimum and a $10,000 transaction limit; e-check payments cost $1.50 per transaction with a $25,000 transaction limit.
5
Save confirmationUseful for posting or billing questions
After payment, save your confirmation number, date, amount and payment method. If the account is past due or you need utility-specific help, call 513-732-7970.
Pay Clermont County Water Bill by Phone
Clermont County Water Resources gives two phone-payment routes: automated 24-hour payment and live assisted pay-by-phone during listed service hours.
Automated phone payment
Call 1-888-965-8595 for 24-hour automated phone payment processing.
Assisted pay by phone
Call 1-855-270-3592 for customer-service-assisted pay by phone, Monday through Friday, 8 a.m. to 6 p.m.
Portal support
First Billing portal support also lists 855-270-3592 and customerservice@firstbilling.com for payment portal help.
County account questions
For Clermont County account questions, use 513-732-7970 or watersewer@clermontcountyohio.gov.
1
Choose automated or assisted phone paymentUse the right number
Use 1-888-965-8595 for automated phone payment. Use 1-855-270-3592 if you want assisted pay by phone during live service hours.
2
Keep your statement readyAccount number is important
Have your account number, service address, amount due and payment method ready. If the phone system cannot locate your account, call Clermont County Water Resources at 513-732-7970.
3
Write down confirmationProof matters if posting is delayed
Record the confirmation number, payment date and amount. If you paid after a notice or close to a deadline, follow up with the county if account status is urgent.
Pay Clermont County Water Bill by Mail, In Person or Night Deposit
Clermont County Water Resources lists in-person payment from 8:00 a.m. to 4:30 p.m. and night deposit at 4400 Haskell Lane, Batavia, OH 45103. The county also lists a new remit address effective August 2025 for water and sewer payments.
Office / night deposit
Clermont County Water Resources Department, 4400 Haskell Ln., Batavia, OH 45103.
Office payment hours
Payments can be made in person from 8:00 a.m. to 4:30 p.m.
New remit address
Effective August 2025: P.O. Box 716, Burlington, KY 41005-0716.
Bank bill pay update
If you use online bill pay through your bank, update the mailing address to the new remit address.
| Payment Route | Official Detail | Practical Tip |
|---|---|---|
| In-person payment | 4400 Haskell Ln., Batavia, OH 45103 | Use office hours, 8:00 a.m. to 4:30 p.m. |
| Night deposit | 4400 Haskell Ln., Batavia, OH 45103 | Include account number and avoid cash unless official instructions allow it. |
| Mail payment | P.O. Box 716, Burlington, KY 41005-0716 | Effective August 2025 new remit address for water and sewer payments. |
| Bank online bill pay | Update address to new remit address | Old saved bank-bill-pay addresses can delay or misroute payment. |
Clermont County First Billing Fees, Auto-Pay, Text and Pay and Portal Features
First Billing Services processes Clermont County online and phone payments. It offers guest payment, registered account access, saved payment methods, scheduled Auto-Pay and Text and Pay reminders.
| Feature / Fee | Official Detail | Practical Tip |
|---|---|---|
| Credit card fee | 2% per transaction, minimum $2.25, limit $10,000 per transaction | Review final payment amount before submitting. |
| E-check fee | $1.50 per transaction, limit $25,000 per transaction | Usually useful for larger payments when card fee would be higher. |
| Auto-Pay | Available in the portal using the Auto-Pay tab | Good for avoiding missed bills, but still review usage and account notices. |
| Text and Pay | Register online for bill due date reminders and payment by text | Useful if you often forget due dates. |
| Saved payment methods | Available under Account Settings | Use only on your private device and secure account. |
Clermont County Water Bill Help: Account Questions, High Bill, Meter Readings and Service Requests
Clermont County Water Resources Customer Service supports account data, meter reading, bi-monthly bills, bill collection, service work orders and general customer service inquiries.
Customer service
Call 513-732-7970 for utility-related account questions or invoice concerns.
Email contact
Use watersewer@clermontcountyohio.gov for Clermont County account questions listed on the portal.
Meter readings
Customer Service maintains meter reading and reports meter maintenance and service requests.
Bi-monthly bills
Clermont County Customer Service generates bi-monthly bills for its water and sewer customers.
1
Check the bill detail and usage chartLook beyond the total amount
Clermont County notes its utility billing program gives customers more bill detail including a chart of consumption to monitor water usage. Compare usage before assuming the bill amount is wrong.
2
Review payment historyCheck for pending or missed payment
Use the First Billing portal if you need online payment history. If you paid through bank bill pay, check whether your bank used the new remit address.
3
Contact Clermont County for account issuesUse 513-732-7970
For utility-related problems or invoice questions, call Clermont County Water Resources at 513-732-7970. For payment portal support, use First Billing support at 855-270-3592.
Clermont County Water Resources Service, Water Rates, Sewer Rates and Customer Support
Clermont County Water Resources includes water treatment, wastewater treatment, maintenance, engineering, environmental quality and customer service divisions. Customers can also review water use rates, sewer use rates, registered plumbers and service-related FAQ resources from the official site.
Water use rates
Use the official water use rates page to understand current water rate structure and customer charges.
Sewer use rates
If your bill includes sewer charges, review the official sewer use rates page as well.
Registered plumbers
Use official resources when you need plumber-related support for service or plumbing issues.
Customer Service Division
Customer Service handles account records, meter reading, bills, service work orders and customer inquiries.
Real Clermont County Water Bill Tips That Save Time, Avoid Wrong Payments and Reduce Billing Stress
These practical tips help avoid wrong portals, outdated bank bill-pay addresses, fee confusion, guest payment mistakes and delayed payment posting.
Use First Billing from the county page
Start from Clermont County’s official Payment Options page before opening the First Billing portal. This confirms you are using the right provider.
Update bank bill pay address
If your bank sends checks for you, update the remit address to P.O. Box 716, Burlington, KY 41005-0716 effective August 2025.
Use guest pay for quick payments
Pay as a Guest is useful when you do not want to register. Keep your account number exactly as it appears on your statement.
Compare e-check versus card fee
Card payments have a percentage fee, while e-check has a flat fee. Choose the method that makes sense for your bill amount.
Use Auto-Pay carefully
Auto-Pay helps avoid missed bills, but still review usage charts because leaks or high usage can continue if you ignore statements.
Call the right support team
Use First Billing for portal/payment-processing help. Use Clermont County Water Resources for invoice, account, meter or utility service questions.
Clermont County Water Resources Office and Night Deposit Map
Clermont County Water Resources Department is located at 4400 Haskell Lane, Batavia, OH 45103. Use the map for office and night deposit orientation, but confirm current hours and payment rules before visiting.
Clermont County Water Resources Map Search
Use this map for directions only. For payment status, accepted methods, fees, service requests and billing details, use official Clermont County Water Resources instructions.
| Office Detail | Official Information | Use It For |
|---|---|---|
| Office / night deposit | 4400 Haskell Ln., Batavia, OH 45103 | In-person payment, night deposit and customer service location. |
| Main phone | 513-732-7970 | Clermont County account questions, water/sewer invoice issues and customer service. |
| watersewer@clermontcountyohio.gov | Account questions and utility-related invoice concerns. | |
| In-person payment hours | 8:00 a.m. to 4:30 p.m. | Pay at the office during listed payment hours. |
| Live portal/payment support | 1-855-270-3592 | Help logging in, making a payment or using automated service. |
Clermont County Water Bill Pay FAQs
These answers cover Clermont County Water Resources online payment, First Billing portal, guest payment, phone payment, live assisted payment, mail address, office payment, fees and customer service.
QWhere can I pay my Clermont County water bill online?
You can pay through the official Clermont County First Billing customer portal at clermontco.firstbilling.com, linked from the Clermont County Water Resources Payment Options page.
QCan I pay Clermont County water bill without registering?
Yes. The First Billing portal includes a Pay as a Guest option. You need the account number as it appears on your statement.
QWhat is the Clermont County automated phone payment number?
Clermont County Water Resources lists the 24-hour automated phone payment number as 1-888-965-8595.
QWhat is the assisted pay-by-phone number for Clermont County Water Resources?
Clermont County lists customer-service-assisted pay by phone at 1-855-270-3592, Monday through Friday from 8:00 a.m. to 6:00 p.m.
QWhat is the Clermont County Water Resources customer service number?
For Clermont County utility account questions or invoice problems, call 513-732-7970.
QWhere is Clermont County Water Resources located?
Clermont County Water Resources Department is located at 4400 Haskell Lane, Batavia, OH 45103.
QWhere do I mail Clermont County water and sewer payments?
Effective August 2025, Clermont County Water Resources lists the new remit address for water and sewer payments as P.O. Box 716, Burlington, KY 41005-0716.
QWhat fees apply to Clermont County online water bill payments?
First Billing Services charges a convenience fee. Clermont County lists credit card payments at 2% per transaction with a $2.25 minimum and e-check payments at $1.50 per transaction.
QCan I pay Clermont County water bill in person?
Yes. Payments can be made in person from 8:00 a.m. to 4:30 p.m. at Clermont County Water Resources Department, 4400 Haskell Lane, Batavia, OH 45103. A night deposit option is also listed.
QIs WaterBillsPay.org the official Clermont County payment portal?
No. WaterBillsPay.org is an independent informational guide. Always use official Clermont County Water Resources and First Billing links for actual payments, balances, fees and account decisions.
Official and Trusted Resources Used for This Clermont County Water Bill Guide
These resources were checked while preparing this guide. For actual payment, account status, payment fees, mailing address, Auto-Pay, portal access, service requests and invoice questions, always follow Clermont County Water Resources and First Billing official instructions.
| Resource | Official Link | Use It For |
|---|---|---|
| Clermont County Payment Options | Payment Options | Official online, phone, mail, office, night deposit, fees and new remit address guidance. |
| First Billing Customer Portal | Customer Portal | Register, log in, pay bills, manage portal account and payment settings. |
| First Billing Guest Payment | Pay as a Guest | Quick payment using account number as it appears on the statement. |
| First Billing FAQ | Portal FAQ | Auto-Pay, Text and Pay, saved payment methods, phone payment and mail guidance. |
| Water Resources Customer Service | Customer Service | Customer Service Division details, meter reading, bi-monthly billing, service work orders and account support. |
| Clermont County Water Resources Home | Water Resources Department | Water Resources department overview, bill payment, service transfer, starting service and FAQ resources. |
| Water Use Rates | Water rates | Official water use rate information. |
| Sewer Use Rates | Sewer rates | Official sewer use rate information. |
| Google Map Search | Office map search | General office and night deposit orientation only; confirm official hours and payment rules with Clermont County Water Resources. |