Saint Louis Water Department, MO: Bill Pay, Phone and Address
Use official City of St. Louis Water Division and Collector of Revenue resources to pay a water-refuse bill online, by phone, by mail, or by direct payment. Find the correct payment phone number, Water Division customer service, City Hall billing address, mail address, start/restore service steps, water emergency number, and water quality contacts.
If you are searching for st louis city water department, choose the task closest to what you need. Most users want to pay a water-refuse bill, call the payment office, call Water Division customer service, mail a payment, enroll in direct payment, start or restore water service, report a water emergency, or report a water quality issue.
Choose one option. The official action card below updates for online payment, phone payment, Collector billing, Water Division customer service, mail, direct payment, service start/restore, emergency and water quality issues.
💳 Pay online — use the official City of St. Louis water-refuse bill page
Use this for: paying your City of St. Louis water-refuse bill online.
Keep ready: account number, bill details, service address and payment method.
After payment: save confirmation number, date, amount and payment method.
Saint Louis Water Department Quick Facts Before You Pay
St. Louis City water bill payments are handled through the Collector of Revenue’s water-refuse billing payment system, while water service questions, billing address questions, water repairs, rates, water quality, and emergency work are handled by the City of St. Louis Water Division.
The Water Division customer service office is listed at 1640 S. Kingshighway Blvd., St. Louis, MO 63110. Customer service phone is 314-771-2255, and hours are Monday through Friday, 8 AM to 5 PM.
What This St. Louis City Water Department Guide Covers
How to Pay St. Louis City Water-Refuse Bill Online
The safest online route is to start from the official City of St. Louis water-refuse bill payment page. That page explains the available payment options and points users to the Collector of Revenue process for water-refuse bill payment.
Before paying, keep your bill nearby. You may need your account number, service address, bill amount, and payment method. If your bill information does not match, stop and contact the correct city office before submitting payment.
Open the official payment page
Start from the official City of St. Louis Pay a Water-Refuse Bill page.
Choose the correct payment method
Use online payment, phone payment, mail payment, or direct payment depending on your situation.
Confirm account and bill amount
Check the account number, service address, amount due, and any prior balance before paying.
Submit payment
Follow the official payment prompts. Do not enter card or bank details on a non-city or suspicious page.
Save proof
Save the confirmation number, payment date, amount, account number and payment method until the payment clearly posts.
St. Louis Water Bill Phone Payment Number
The City of St. Louis payment page lists phone payment at 314-408-6887 using a debit or credit card. This phone number is for paying the water-refuse bill by phone.
Before calling the water-refuse phone payment line, keep this ready
- Your water-refuse bill.
- Account number.
- Service address.
- Debit or credit card.
- A place to write the confirmation number.
Saint Louis Water Department Phone Number, Address and Hours
Use the Water Division for water service, account service help, repairs, rates, emergency work, water quality, and water-related customer service. Use the Collector of Revenue for water-refuse payment questions.
1640 S. Kingshighway Blvd.
St. Louis, MO 63110
Monday–Friday
8:00 AM to 5:00 PM
314-622-4179
City Hall, Room 110
Payment and Water-Refuse Billing
Use the Collector of Revenue for water-refuse payment questions, phone payment, mail payment and direct payment enrollment.
Collector of RevenueWater Service and Emergency Help
Call 314-771-2255 for Water Division customer service and 314-771-4880 for water emergencies or open hydrants.
Water DivisionSt. Louis City Water-Refuse Bill Payment Options Compared
St. Louis water-refuse bills can be paid online, by phone, by mail, or through direct payment from a checking or savings account. Choose the method based on urgency, convenience and whether you want recurring payment.
| Payment option | How it works | Best for | Practical warning |
|---|---|---|---|
| Online payment | Start from the official City water-refuse payment page. | Fast payment and users who prefer online service. | Use official stlouis-mo.gov links only. |
| Phone payment | Call 314-408-6887 using a debit or credit card. | Payment without logging in online. | Save confirmation before ending call. |
| Mail payment | Mail check, money order or cashier’s check with bill stub. | Customers paying early by mail. | No cash is accepted by mail. |
| Direct payment | Enroll to pay directly from checking or savings account. | Avoiding missed bills and manual payments. | Continue checking bills until enrollment is confirmed. |
| Payment locations | Use official water-refuse bill pay agent locations where available. | Customers who prefer local pay agent options. | Verify the agent location and keep your receipt. |
St. Louis Water-Refuse Bill Mail Payment and Direct Payment
The official payment page says water-refuse bill payments can be mailed in the form of check, money order, or cashier’s check. No cash is accepted by mail.
St. Louis also offers a direct payment program that allows water-refuse bills to be paid directly from a personal checking or savings account. This can be useful if you want automatic payment without manually paying each bill.
Gregory F.X. Daly, Collector of Revenue
PO Box 66787
St. Louis, MO 63166-6787
COR Water-Refuse Billing
City Hall, Room 110
1200 Market Street
St. Louis, MO 63103-2895
Use the bill stub
Mail the payment with your bill stub so the payment can be matched correctly.
Do not mail cash
Use check, money order or cashier’s check.
Consider direct payment
Open the official Direct Payment for Water-Refuse Bills page if you want automatic payment from a checking or savings account.
Start or Restore Water Service in St. Louis City
To start or restore water service with the City of St. Louis Water Division, the city directs users to apply online. If the online application is difficult to use, contact Water Division Customer Service at 314-771-2255.
The Water Division also handles water service, billing address questions, bill amount questions, repairs, rates and emergency work.
Before applying to start or restore service, prepare this
- Property address in the City of St. Louis.
- Applicant name and contact details.
- Owner/tenant information where applicable.
- Move-in date or restore-service date.
- Any prior account or outstanding bill information.
- Proof or documents requested by the online application.
Open the official service page
Start from the official Apply For or Restore Water Service page.
Begin online application
Use the City’s official application link from the page. Avoid third-party forms for account setup.
Call if you need help
Call Water Division Customer Service at 314-771-2255 if you have trouble with the online application.
St. Louis Water Emergency, Open Hydrant and Water Quality Contacts
For water emergency or open hydrant reporting, the Water Division contact information lists 314-771-4880. For taste or water quality issues, stlwater.com lists 314-592-8222.
For normal customer service questions, call 314-771-2255 during business hours.
1640 S. Kingshighway Blvd.
St. Louis, MO 63110
Collector of Revenue vs St. Louis Water Division: Which Office Should You Contact?
Many users search one phrase like “Saint Louis Water Department bill pay,” but two official city offices are usually involved. The Collector of Revenue handles water-refuse payment collection. The Water Division handles water service, repairs, rates, billing address questions, emergency work and water quality.
| Question | Correct office | Phone / action |
|---|---|---|
| I want to pay my water-refuse bill | Collector of Revenue | Open official payment page |
| I have a payment question | Collector water-refuse billing | 314-622-4179 |
| My water bill amount or billing address looks wrong | Water Division | 314-771-2255 |
| I need to start or restore water service | Water Division | Apply online |
| I see an open hydrant or urgent water problem | Water Division emergency | 314-771-4880 |
| My water tastes, smells or looks unusual | Water quality | 314-592-8222 |
Official St. Louis City Water Department Links and Resources
Use these official City of St. Louis and St. Louis Water Division resources first. They help avoid wrong payment portals, outdated phone numbers, third-party payment pages and confusion with St. Louis County or private utility providers.
💳 Pay Water-Refuse Bill
Official City of St. Louis page for water-refuse bill payment options.
Open Bill Pay🧾 Water-Refuse Billing
Collector of Revenue water-refuse billing contact page.
Open Billing Page💧 Water Division
Official Water Division contact, service and emergency information.
Open Water Division🏛️ stlwater.com
St. Louis Water Division website with contact, accounts, billing and water quality resources.
Open stlwater.com🏠 Start / Restore Service
Official page for applying for or restoring water service.
Open Service Page🏦 Direct Payment
Official direct payment enrollment for water-refuse bills.
Open Direct PaymentSt. Louis Water Division and Collector Office Maps
The Water Division customer service office is listed at 1640 S. Kingshighway Blvd., St. Louis, MO 63110. The Collector of Revenue water-refuse billing office is listed at St. Louis City Hall, Room 110, 1200 Market Street, St. Louis, MO 63103-2895.
City of St. Louis Water Division
Use this map for Water Division customer service, water service and water account support.
Collector of Revenue Water-Refuse Billing
Use this map for Collector of Revenue water-refuse billing questions at City Hall.
Saint Louis Water Department Phone Number, Address, Hours and Help Table
Use this quick table when you need to pay, call, mail a payment, start service, report an emergency or ask a water quality question.
| Need | Official detail | Best action |
|---|---|---|
| Online bill pay | Pay a Water-Refuse Bill | Use for official online water-refuse payment options. |
| Phone payment | 314-408-6887 | Use for debit/credit card payment by phone. |
| Payment questions | 314-622-4179 / 314-622-4101 | Contact Collector water-refuse billing. |
| Water service questions | 314-771-2255 | Contact Water Division customer service. |
| Water Division address | 1640 S. Kingshighway Blvd., St. Louis, MO 63110 | Use for Water Division customer service. |
| Collector office | City Hall, Room 110, 1200 Market Street, St. Louis, MO 63103-2895 | Use for water-refuse payment questions. |
| Mail payment | Gregory F.X. Daly, Collector of Revenue, PO Box 66787, St. Louis MO 63166-6787 | Mail check, money order or cashier’s check with bill stub. |
| Water emergency | 314-771-4880 | Use for water emergency or open hydrant. |
| Water quality issue | 314-592-8222 | Use for taste, odor or water quality concerns. |
FAQs About Saint Louis Water Department Bill Pay
How do I pay my St. Louis City water bill online?
Use the official City of St. Louis Pay a Water-Refuse Bill page from the Collector of Revenue. Start from stlouis-mo.gov before entering account or payment details.
What is the St. Louis water bill phone payment number?
The official phone payment number listed for water-refuse bills is 314-408-6887.
What is the St. Louis Water Division customer service phone number?
Water Division customer service is listed at 314-771-2255.
Where is the St. Louis Water Division located?
The Water Division is listed at 1640 S. Kingshighway Blvd., St. Louis, MO 63110.
What are St. Louis Water Division hours?
The Water Division is listed as open Monday through Friday, 8 AM to 5 PM.
Where do I mail a St. Louis water-refuse bill payment?
Mail payment with the bill stub to Gregory F.X. Daly, Collector of Revenue, PO Box 66787, St. Louis MO 63166-6787. The official page says no cash is accepted by mail.
Who do I call for St. Louis water-refuse payment questions?
Contact the Collector of Revenue water-refuse billing office at 314-622-4179 or 314-622-4101.
How do I start or restore water service in St. Louis City?
Use the official Apply For or Restore Water Service page. If you have difficulty with the online application, call Water Division customer service at 314-771-2255.
Who do I call for a St. Louis water emergency or open hydrant?
Call 314-771-4880 for a water emergency or to report an open hydrant.
Who do I call for a St. Louis water quality issue?
For taste, odor or water quality issues, the St. Louis Water Division lists 314-592-8222.
Best Way to Pay St. Louis City Water Department Bill in 2026
The best path is simple: start from the official City of St. Louis Pay a Water-Refuse Bill page, call 314-408-6887 for phone payment, contact the Collector for payment questions, and call the Water Division at 314-771-2255 for water service questions.
For the focus keyword st louis city water department, this guide covers the full user intent: bill pay, online payment, phone payment, Water Division phone number, Collector billing phone, mail address, City Hall address, service start/restore, water emergency, water quality, official links, maps and FAQs.
Important Notice: This article is an independent informational guide and is not the City of St. Louis, St. Louis Water Division, Collector of Revenue or an official payment processor. Payment links, phone numbers, office hours, mailing addresses, service rules and emergency contacts can change. Always verify urgent or official matters directly with the City of St. Louis before acting.
Pay Your Water Bill Safely, Fix High Bills, Avoid Shutoff, Start Service and Find Official Utility Links
Use this free USA water bill assistant before paying online, calling utility billing, setting up AutoPay, checking a high bill, requesting leak help, starting or stopping service, handling a past due account, or searching for the official city utility portal.
What water bill problem do you need to solve?
Choose your situation. The tool will suggest the safest route, what to prepare, and which official page or office to check first.
Open the official city, county, water authority or utility website first. Do not enter account details into a random sponsored payment page.
If the bill is unusually high, compare usage, billing days, meter read type, toilet leaks, irrigation, late fees and leak adjustment rules before paying blindly.
Safe Water Bill Payment Route
Choose how you want to pay. This helps users avoid wrong portals, posting delays and urgent shutoff mistakes.
AutoPay / Bank Draft Setup Helper
Use this before enrolling in recurring payments so the first draft, current balance and payment date do not surprise you.
High Water Bill Review
Compare your normal bill and usage with the current bill. This gives a practical path before requesting a high bill review.
Leak Adjustment Proof Checklist
Use this before asking for a leak adjustment, high bill review, sewer adjustment or payment plan.
Past Due, Shutoff Notice and Reconnect Helper
Use this if your bill is late, you received a shutoff notice, service is off, or you need a payment plan.
Start, Stop or Transfer Water Service
Use this before moving, closing an account, starting service, transferring service or requesting a final bill.
Water Bill Cost Estimate
Estimate a simple monthly bill from base charge, water usage, sewer, stormwater, trash, service fees and late charges. Official tiered rates may be different.
Bill Dispute and Meter Reading Checklist
Use this before calling billing support about a meter reading, duplicate payment, wrong address, missing payment, estimated bill, or incorrect charge.
Official Water Bill Portal and Phone Finder
Enter city/utility and state to create safe searches for official water bill pay, phone payment, guest pay, AutoPay, start service, leak adjustment, reconnect, assistance and this site’s guide.
Official portal safety
- Use official city, county, authority or utility websites first.
- Check service address before paying.
- Save confirmation number and screenshot.
- Call the utility for shutoff or reconnect situations.
Best sitewide placement
Place this tool after the first payment section or before FAQs. It turns every water bill article into a practical help page, not only a list of links.
Important note
This tool gives educational guidance only. Always confirm payment portals, fees, shutoff rules, assistance programs, account balance and reconnection steps with the official utility.