Southaven Water Department, MS: Bill Pay, Phone and Address
Use official City of Southaven Utilities resources to pay your water or sewer utility bill online, by phone, sign up for autopay, contact Utilities staff, unlock your online account, find the office address, check hours and avoid wrong third-party payment pages.
If you are searching for southaven water department, choose your exact need below. Most users want to pay online, pay by phone, sign up for AutoPay, unlock an online account, call Utilities, visit the office, check hours, ask about water bills, or find official water/sewer resources.
Choose one option. The official action card below updates for online payment, AutoPay, phone payment, billing help, locked account help, office visit, hours, rates/forms, water quality and official links.
💳 Pay online — use the official MySouthaven utility bill portal
Use this for: paying your City of Southaven water/utility bill online through the official portal.
Keep ready: customer number, account number and payment method.
After payment: save confirmation, amount, payment date and account details.
Southaven Water Department Quick Facts Before You Pay
The City of Southaven Utilities Department handles water and sewer utility services. The official Utilities page lists office hours as Monday through Friday, 8 a.m. to 5 p.m., and the official directory lists the Utilities office at 8710 Northwest Drive.
The official MySouthaven portal lets customers pay water/utility bills online and sign up for AutoPay. The City FAQ also lists phone payment at 662-460-4320, requiring your customer number and account number.
What This Southaven Water Department Guide Covers
How to Pay City of Southaven Water Bill Online
The safest online route is the official MySouthaven portal. The portal states that customers can pay water/utility bills online and sign up for AutoPay.
Before opening the payment portal, keep your Southaven customer number and account number ready. The same details are also needed for phone payment.
Open the official MySouthaven portal
Go to the official MySouthaven utility bill portal.
Choose utility bill payment
Select the option to pay your water/utility bill online. Avoid third-party pages unless you intentionally choose them.
Enter customer and account details
Use the customer number and account number from your City of Southaven utility bill.
Review the account and amount
Confirm the customer name, service address, account number, amount due and payment method before submitting.
Save payment proof
Save the payment confirmation, date, amount and account details until your account balance updates.
Southaven Water Bill AutoPay Setup
The MySouthaven portal says customers can sign up for AutoPay to “set and forget” payments. AutoPay is helpful if you want fewer missed due dates and less manual bill-pay work every month.
Before setting up AutoPay
- Confirm your current balance is correct.
- Use the right customer number and account number.
- Make sure the bank/card details are entered correctly.
- Save AutoPay confirmation after setup.
- Do not assume AutoPay covers a past-due bill unless the portal or Utilities staff confirms it.
Southaven Water Bill Phone Payment Number
The official City FAQ lists phone payment at 662-460-4320. It says you will need your customer number and account number.
Before calling to pay, keep this ready
- Your customer number.
- Your account number.
- Payment method.
- Billing amount or recent bill.
- A place to write down confirmation number.
Southaven Utilities Phone Number and Billing Help
For water billing, account lockout, payment questions, forms, rates or general Utilities support, call the City of Southaven Utilities Department at 662-393-7353.
662-280-6538
8710 Northwest Drive
Southaven, MS 38671
Monday through Friday
8 a.m. to 5 p.m.
Southaven Online Water Bill Account Locked Out?
The official City FAQ says if your online water bill payment account says it is locked out, you should call the Southaven Utilities Department at 662-393-7353 and they can unlock your account.
Do not keep guessing passwords
Repeated attempts may delay access or keep the account locked.
Call Utilities
Call 662-393-7353 during normal Utilities hours.
Verify your account
Keep customer number, account number, name and service address ready.
Pay after access is restored
Once unlocked, log back in, verify account details and complete payment.
Southaven Water Department Address and Office Visit Tips
The official City directory lists the Utilities office at 8710 Northwest Drive, Southaven, MS 38671. The Utilities page lists office hours as Monday through Friday, 8 a.m. to 5 p.m.
Visit Utilities
Use the office for billing questions, forms, account issues and direct support.
Direct helpBring Your Bill
Bring customer number, account number, ID if needed and payment proof.
Faster serviceSouthaven Water Forms, Utility Rates and Connection Fees
The official Utilities section includes pages for forms, utility rates, meter size and minimums, sewer connection fees and water connection fees. These pages are helpful for customers who need more than a basic bill payment.
Use for account and service paperwork where available.
Check water/sewer billing structure and current utility charges.
Use water and sewer connection fee pages before planning new service or development work.
Use meter size and minimums pages to understand account billing basics.
Southaven Water System and Water Quality Resources
The official Utilities navigation includes water system, water quality report / consumer confidence report, and lead service line inventory pages. These are useful when customers want water system information, annual water quality details or public water system transparency.
Use official water system pages for
- Annual water quality report / CCR.
- Water system information.
- Lead service line inventory information.
- Meter upgrade information.
- Citizen request tracking when a non-billing issue needs reporting.
Southaven Utilities Address, Map and Directions
For in-person utility billing help, account support, forms or water/sewer questions, visit 8710 Northwest Drive, Southaven, MS 38671.
City of Southaven Utilities Department
8710 Northwest Drive, Southaven, MS 38671. Office hours are Monday through Friday, 8 a.m. to 5 p.m.
Southaven Water Department Phone Numbers, Address and Hours
Use this table when you need to pay, call, visit, unlock an account, set up AutoPay, check billing details or find official Utilities pages.
| Need | Official detail | Best action |
|---|---|---|
| Online utility bill payment | MySouthaven portal | Pay water/utility bills online or sign up for AutoPay. |
| Phone payment | 662-460-4320 | Have customer number and account number ready. |
| Utilities Department | 662-393-7353 | Call for billing help, locked account, utilities questions and office support. |
| Utilities address | 8710 Northwest Drive, Southaven, MS 38671 | Visit during office hours for direct Utilities support. |
| Hours | Monday–Friday, 8 a.m.–5 p.m. | Call or visit during business hours. |
| Fax | 662-280-6538 | Use only when Utilities staff requests documents by fax. |
Official Southaven Water Bill Links and Resources
Use these official resources first. They help avoid wrong payment pages, third-party confusion, old phone numbers and account lockout mistakes.
💳 MySouthaven Portal
Official portal to pay water/utility bills online and sign up for AutoPay.
Open MySouthaven💧 Water Bill Payments
Official City page for water bill payment information and utility payment navigation.
Open Water Bill Payments🏢 Utilities
Official Utilities page with office hours, staff contact and water/sewer resources.
Open Utilities Page📞 Utilities Directory
Official City directory listing Utilities address, phone, fax and department staff.
Open Directory❓ Payment FAQ
Official FAQ listing online payment, phone payment and account lockout guidance.
Open FAQ☎️ Utilities Phone
Call Utilities for billing help, locked account and official support.
Call 662-393-7353FAQs About Southaven Water Department Bill Pay
How do I pay my Southaven water bill online?
Use the official MySouthaven portal at my.southaven.org to pay your water/utility bill online. Keep your customer number and account number ready.
What is the Southaven Utilities phone number?
The official Utilities Department phone number is 662-393-7353.
What is the Southaven water bill phone payment number?
The official FAQ lists phone payment at 662-460-4320. You need your customer number and account number.
Where is the Southaven Water Department located?
The Utilities office is listed at 8710 Northwest Drive, Southaven, MS 38671.
What are Southaven Utilities office hours?
The official Utilities page lists office hours as Monday through Friday, 8 a.m. to 5 p.m.
Can I set up AutoPay for my Southaven water bill?
Yes. The MySouthaven portal says customers can sign up for AutoPay to set and forget payments.
My Southaven online water account is locked. What should I do?
The official FAQ says to call Southaven Utilities at 662-393-7353 and they can unlock your account.
What do I need for Southaven phone payment?
You need your customer number and account number when using the phone payment number 662-460-4320.
Where can I find Southaven water rates and forms?
Use the official Utilities page on Southaven.org. It includes navigation for forms, utility rates, water connection fees, sewer connection fees and related resources.
Is this the official City of Southaven website?
No. This is an independent informational guide. Use the official City of Southaven links in this article before entering payment or account details.
Best Way to Pay Southaven Water Department Bill in 2026
The best normal payment route is the official MySouthaven utility bill portal. It lets customers pay water/utility bills online and sign up for AutoPay.
For phone payment, call 662-460-4320 with your customer number and account number. For billing support, account lockout or Utilities questions, call 662-393-7353 or visit 8710 Northwest Drive during Monday–Friday office hours.
Important Notice: This article is an independent informational guide and is not the City of Southaven, Southaven Utilities, MySouthaven, or a payment processor. Payment links, phone numbers, hours, rates, forms, account access rules and utility policies can change. Always verify urgent or official matters directly with the City of Southaven before acting.
Pay Your Water Bill Safely, Fix High Bills, Avoid Shutoff, Start Service and Find Official Utility Links
Use this free USA water bill assistant before paying online, calling utility billing, setting up AutoPay, checking a high bill, requesting leak help, starting or stopping service, handling a past due account, or searching for the official city utility portal.
What water bill problem do you need to solve?
Choose your situation. The tool will suggest the safest route, what to prepare, and which official page or office to check first.
Open the official city, county, water authority or utility website first. Do not enter account details into a random sponsored payment page.
If the bill is unusually high, compare usage, billing days, meter read type, toilet leaks, irrigation, late fees and leak adjustment rules before paying blindly.
Safe Water Bill Payment Route
Choose how you want to pay. This helps users avoid wrong portals, posting delays and urgent shutoff mistakes.
AutoPay / Bank Draft Setup Helper
Use this before enrolling in recurring payments so the first draft, current balance and payment date do not surprise you.
High Water Bill Review
Compare your normal bill and usage with the current bill. This gives a practical path before requesting a high bill review.
Leak Adjustment Proof Checklist
Use this before asking for a leak adjustment, high bill review, sewer adjustment or payment plan.
Past Due, Shutoff Notice and Reconnect Helper
Use this if your bill is late, you received a shutoff notice, service is off, or you need a payment plan.
Start, Stop or Transfer Water Service
Use this before moving, closing an account, starting service, transferring service or requesting a final bill.
Water Bill Cost Estimate
Estimate a simple monthly bill from base charge, water usage, sewer, stormwater, trash, service fees and late charges. Official tiered rates may be different.
Bill Dispute and Meter Reading Checklist
Use this before calling billing support about a meter reading, duplicate payment, wrong address, missing payment, estimated bill, or incorrect charge.
Official Water Bill Portal and Phone Finder
Enter city/utility and state to create safe searches for official water bill pay, phone payment, guest pay, AutoPay, start service, leak adjustment, reconnect, assistance and this site’s guide.
Official portal safety
- Use official city, county, authority or utility websites first.
- Check service address before paying.
- Save confirmation number and screenshot.
- Call the utility for shutoff or reconnect situations.
Best sitewide placement
Place this tool after the first payment section or before FAQs. It turns every water bill article into a practical help page, not only a list of links.
Important note
This tool gives educational guidance only. Always confirm payment portals, fees, shutoff rules, assistance programs, account balance and reconnection steps with the official utility.