Westland Water Department, MI: Bill Pay, Phone and Address
Use official City of Westland resources to pay your water and sewer bill online, by phone, in person, drop box, or automatic electronic payment. This guide covers the official water bill payment portal, Water Billing phone number, City Hall address, office hours, Point and Pay phone payment, service fees, Water and Sewer Division contact, water main break reporting, assistance program, paperless billing, refund request, map and FAQs.
If you are searching for city of westland water department, choose your exact need below. Most users want to pay online, pay by phone, call Water Billing, visit City Hall, use a drop box, set up automatic payment, report a water main break, check water rates, apply for water bill assistance, sign up for paperless billing, or request a water bill refund.
Choose one option. The official action card below updates for online payment, phone payment, Water Billing help, City Hall visit, drop box, automatic payment, water/sewer issue, water main break, rates, assistance, paperless billing and refund request.
💳 Pay online — use the official City of Westland water bill portal
Use this for: paying your City of Westland water and sewer bill online through the official payment portal.
Keep ready: water account number, service address and payment method.
After payment: save your receipt, confirmation number, payment date and account details.
Westland Water Department Quick Facts Before You Pay
The City of Westland Water Billing office is part of the Finance Department and handles water/sewer billing, payment questions, payment portal routing, water bill assistance links, water rates, paperless billing and refund request support.
The official Water Billing staff directory lists the office at 36300 Warren Road, Westland, MI 48185, phone 734-467-3175, and hours Monday through Friday, 9:00 a.m. to 5:00 p.m..
What This Westland Water Department Guide Covers
How to Pay City of Westland Water Bill Online
The safest online route is the official City of Westland water bill payment portal. The City’s Pay For page and Water Billing page point users to the official water bill payment route, while the payment search page is hosted through BSA Online for the City of Westland.
Before starting, keep your water bill open. You may need your water/sewer account number, service address, name on account, and payment method. Review the payment screen carefully for processing fees before submitting.
Open the official water bill portal
Go to the official City of Westland Water Bill Payment portal.
Search the utility billing account
Use the account details printed on your City of Westland water/sewer bill. Avoid guessing if the account number is unclear.
Confirm account and amount
Check that the account holder, service address and amount due match your current bill before submitting payment.
Review any processing fee
Card or third-party payment services may charge fees. Review the screen before final submission.
Save receipt
Save confirmation number, payment date, amount, service fee and account number until the payment posts.
City of Westland Water Bill Phone Payment Number
The official Water Billing page says customers can contact Point and Pay Automated Payment Service at 844-400-3556 to make a payment.
The City page lists a 3% service fee for this phone payment option. Review the fee and confirmation details before ending the call.
Before calling to pay, keep this ready
- Your current City of Westland water/sewer bill.
- Water account number.
- Service address.
- Payment method.
- A place to write down confirmation number.
Westland Water Billing Phone Number, Address and Hours
For payment questions, water bill account questions, water bill refund request, paperless billing, water rates or assistance program direction, contact City of Westland Water Billing.
36300 Warren Road
Westland, MI 48185
Monday through Friday
9:00 a.m. to 5:00 p.m.
734-467-3169
Fax: 734-422-1218
Pay Westland Water Bill in Person at City Hall
The City’s Water Billing and fee/payment pages direct customers to City Hall for in-person service. Use 36300 Warren Road, Westland, MI 48185 during normal business hours.
City Hall / Water Billing
36300 Warren Road, Westland, MI 48185.
Official addressOffice Hours
Monday through Friday, 9:00 a.m. to 5:00 p.m.
Call before visitBefore visiting City Hall
- Bring your current water/sewer bill.
- Bring payment method and ID if needed.
- Know your water account number.
- Call first if your account is urgent or past due.
- Ask for a receipt and keep it until payment posts.
Westland Water Bill Drop Box Payment
The City Water Billing page says customers can visit City Hall during normal business hours or drop payment off at one of the City’s drop boxes. Drop boxes are best for non-urgent check or money-order payments.
Drop box payment safety checklist
- Use a check or money order unless the City clearly says otherwise.
- Write your water account number on the memo line.
- Include the payment stub if available.
- Do not use a drop box for a same-day urgent account.
- Keep a photo/copy of your check and payment stub.
Set Up Automatic Electronic Payment for Westland Water Bill
The City of Westland Water Billing page lists automatic electronic payment as one of the official ways to pay your water and sewer bill. This can help avoid missed due dates when set up correctly.
Open Water Billing official page
Start from the City’s official Water Billing page.
Review automatic payment instructions
Check the City’s latest automatic electronic payment instructions and required form or enrollment process.
Confirm timing
Ask Water Billing when automatic payment starts so your current bill is not missed.
Monitor first payment
Watch the first draft/payment to confirm it was applied correctly to your water account.
Westland Water and Sewer Division Contact
The City’s Water and Sewer Division is part of Public Service. Use this route for water/sewer service issues, department questions and operational matters instead of routine bill payment questions.
36300 Warren Road
Westland, MI 48185
Monday through Friday
9:00 a.m. to 5:00 p.m.
Report a Water Main Break in Westland MI
The official City of Westland water main break page says customers should call 734-728-1770 during business hours for an immediate response. After hours or on weekends, call 734-722-9600.
Call during business hours
For immediate response during business hours, call 734-728-1770.
Call after hours or weekends
For immediate response after hours or on weekends, call 734-722-9600 to report the issue with the Police Department.
Use online form when appropriate
Non-immediate water main break details can also be reported through the official Report a Water Main Break page.
Share clear details
Give the exact location, nearest cross street, visible water flow, road hazard, photos if safe, and your contact information.
Westland Water Rates and Billing Review
The City has an official Water Rates page under Finance. Use that page for current rate information rather than relying on old screenshots, third-party summaries or past bills.
Before questioning a high water bill
- Compare current usage with previous billing periods.
- Check toilets, faucets, outdoor spigots, irrigation and water heater.
- Check whether there were extra people at the property or seasonal use.
- Review current water rates on the official City page.
- Call Water Billing at 734-467-3175 with your account number.
Westland Water Residential Assistance Program
The City of Westland states that it partnered with the Great Lakes Water Authority and Wayne Metropolitan Community Action Agency for a program helping low-income residents apply for water bill payment assistance.
The program page says benefits, contact and enrollment information are outlined in the City’s Water Residential Assistance Program flyer.
Water bill payment assistance for eligible low-income residents.
Great Lakes Water Authority and Wayne Metropolitan Community Action Agency.
Call Water Billing at 734-467-3175 or Finance at 734-467-3169.
Paperless Water Bills and Water Bill Refund Request
The City provides an official form to sign up for paperless electronic water bills. The form notes that receiving your bill electronically does not remove your responsibility to make sure the water bill is paid by the due date.
The City also provides a Water Bill Refund Request form for overpayment refunds. The form says reimbursements may take 30 to 90 days after the request has been reviewed.
City form says allow 30 to 90 days after request review.
Keep water/sewer account number and service address ready.
City of Westland Water Billing Address, Map and Directions
The official Water Billing office address is 36300 Warren Road, Westland, MI 48185. This is also the City Hall / Finance address shown across City pages for Water Billing and Public Service contacts.
City of Westland Water Billing
36300 Warren Road, Westland, MI 48185. Call 734-467-3175 before visiting for urgent payment, account or water bill questions.
Westland Water Department Phone Numbers, Address and Payment Details
Use this table when you need to pay, call, visit, report a water main break, ask about rates, apply for assistance, request paperless billing or find the correct official City route.
| Need | Official detail | Best action |
|---|---|---|
| Online water bill payment | City of Westland Water Bill portal | Use your water account details and save confirmation. |
| Phone payment | 844-400-3556 | Point and Pay Automated Payment Service; 3% service fee listed by City. |
| Water Billing phone | 734-467-3175 | Call for water bill account, payment and billing questions. |
| Water Billing address | 36300 Warren Road, Westland, MI 48185 | Visit during Monday–Friday business hours. |
| Water Billing hours | Monday–Friday, 9:00 a.m.–5:00 p.m. | Call before visiting for urgent account issues. |
| Water/Sewer Division | 734-728-1770 | Use for public service, water/sewer operational questions and daytime water main break reporting. |
| After-hours water main break | 734-722-9600 | Call after hours or weekends for immediate water main break response routing. |
| Finance Department | 734-467-3169 | Use for finance-related water billing/rate/assistance matters when appropriate. |
Official Westland Water Bill Links and Resources
Use these official resources first. They help avoid fake payment pages, old phone numbers, wrong service contacts and third-party billing confusion.
💳 Water Bill Payment Portal
Official City of Westland BSA Online water bill payment page.
Open Payment Portal🧾 Water Billing
Official Water Billing page with online, phone, in-person, drop box and automatic payment options.
Open Water Billing💧 Water & Sewer Division
Official Public Service division page for water and sewer operational contacts.
Open Water/Sewer Division🚨 Report Water Main Break
Official City page explaining business-hours and after-hours water main break reporting.
Open Main Break Page🤝 Water Assistance
Official City page for Water Residential Assistance Program information.
Open Assistance Program📧 Paperless Bills
Official form to request electronic water bills instead of paper bills.
Open Paperless Form💵 Refund Request
Official City form for water bill overpayment refund requests.
Open Refund FormFAQs About Westland Water Department Bill Pay
How do I pay my City of Westland water bill online?
Use the official City of Westland water bill payment portal through BSA Online. Keep your water account number and service address ready before starting.
What is the Westland Water Billing phone number?
The official Water Billing phone number is 734-467-3175.
What is the Westland water bill phone payment number?
The City Water Billing page lists Point and Pay Automated Payment Service at 844-400-3556. The City lists a 3% service fee for this option.
Where is the City of Westland Water Billing office?
The Water Billing office is at 36300 Warren Road, Westland, MI 48185.
What are Westland Water Billing hours?
The official Water Billing staff directory lists hours as Monday through Friday, 9:00 a.m. to 5:00 p.m.
Who do I call for Westland water or sewer service issues?
Call the Water and Sewer Division / Public Service at 734-728-1770 for water or sewer service issues during business hours.
How do I report a water main break in Westland after hours?
For an immediate response after hours or on weekends, call 734-722-9600, as directed by the City’s water main break page.
Does Westland offer water bill assistance?
Yes. The City has a Water Residential Assistance Program page and states it partnered with Great Lakes Water Authority and Wayne Metropolitan Community Action Agency to help eligible low-income residents apply for water bill payment assistance.
Can I request paperless Westland water bills?
Yes. The City provides an official form to sign up for paperless electronic water bills. You are still responsible for paying by the due date even if delivery changes.
Is this the official City of Westland website?
No. This is an independent informational guide. Use the official City of Westland links in this article before entering payment or account details.
Best Way to Pay Westland Water Department Bill in 2026
The best normal payment route is the official City of Westland Water Bill Payment portal. Keep your water account number and service address ready, review any processing fee, and save your confirmation.
For billing or account help, call 734-467-3175. For phone payment, call 844-400-3556. For water/sewer service issues, call 734-728-1770. For after-hours or weekend water main break reporting, call 734-722-9600. For in-person help, visit 36300 Warren Road, Westland, MI 48185 during Monday–Friday business hours.
Important Notice: This article is an independent informational guide and is not the City of Westland, Westland Water Billing, BSA Online, Point and Pay, or a payment processor. Payment links, phone numbers, processing fees, drop box availability, service procedures, office hours, assistance programs and utility policies can change. Always verify urgent or official matters directly with the City of Westland before acting.
Pay Your Water Bill Safely, Fix High Bills, Avoid Shutoff, Start Service and Find Official Utility Links
Use this free USA water bill assistant before paying online, calling utility billing, setting up AutoPay, checking a high bill, requesting leak help, starting or stopping service, handling a past due account, or searching for the official city utility portal.
What water bill problem do you need to solve?
Choose your situation. The tool will suggest the safest route, what to prepare, and which official page or office to check first.
Open the official city, county, water authority or utility website first. Do not enter account details into a random sponsored payment page.
If the bill is unusually high, compare usage, billing days, meter read type, toilet leaks, irrigation, late fees and leak adjustment rules before paying blindly.
Safe Water Bill Payment Route
Choose how you want to pay. This helps users avoid wrong portals, posting delays and urgent shutoff mistakes.
AutoPay / Bank Draft Setup Helper
Use this before enrolling in recurring payments so the first draft, current balance and payment date do not surprise you.
High Water Bill Review
Compare your normal bill and usage with the current bill. This gives a practical path before requesting a high bill review.
Leak Adjustment Proof Checklist
Use this before asking for a leak adjustment, high bill review, sewer adjustment or payment plan.
Past Due, Shutoff Notice and Reconnect Helper
Use this if your bill is late, you received a shutoff notice, service is off, or you need a payment plan.
Start, Stop or Transfer Water Service
Use this before moving, closing an account, starting service, transferring service or requesting a final bill.
Water Bill Cost Estimate
Estimate a simple monthly bill from base charge, water usage, sewer, stormwater, trash, service fees and late charges. Official tiered rates may be different.
Bill Dispute and Meter Reading Checklist
Use this before calling billing support about a meter reading, duplicate payment, wrong address, missing payment, estimated bill, or incorrect charge.
Official Water Bill Portal and Phone Finder
Enter city/utility and state to create safe searches for official water bill pay, phone payment, guest pay, AutoPay, start service, leak adjustment, reconnect, assistance and this site’s guide.
Official portal safety
- Use official city, county, authority or utility websites first.
- Check service address before paying.
- Save confirmation number and screenshot.
- Call the utility for shutoff or reconnect situations.
Best sitewide placement
Place this tool after the first payment section or before FAQs. It turns every water bill article into a practical help page, not only a list of links.
Important note
This tool gives educational guidance only. Always confirm payment portals, fees, shutoff rules, assistance programs, account balance and reconnection steps with the official utility.